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Dr Daniela Benson

Cancellation Policy

Draft — awaiting approval. This policy is a working draft. Its wording has not yet been approved and it is not legally binding. Final content is subject to review.

How cancellations and refunds are handled. This is a working draft pending final legal approval.

Cancelling your appointment

You can cancel your appointment by contacting the practice.

Refunds

  • Cancellations made at least 24 hours before the appointment are eligible for a full refund.
  • Cancellations within the final 24 hours before the appointment carry a 100% cancellation charge.

Important

The exact final wording of this policy is being confirmed. Automatic refunds are currently disabled; eligible refunds are actioned manually until the policy is approved.